Servicio

Community Management
for Brands and Businesses

We manage the day-to-day operation of your social media channels to keep your communication active, professional, consistent, and measurable.

See How We Work

What Does Community Management Include?

The service adapts to the number of channels, content volume, and business needs. The scope can combine content, community management, production, analytics, and advertising according to the selected plan.

Management of Instagram, Facebook, TikTok, X, WhatsApp Business, LinkedIn, YouTube, Threads, Pinterest, and Google Business Profile.

Posts, Stories, Reels, Shorts, carousels, and adaptations for different formats.

Moderation, comment responses, and private message management according to scope.

Metrics, reports, performance analysis, and improvement recommendations.

Our Work Process

1

Assessment

We review the brand, current social channels, goals, audience, products, services, and business dynamics.

2

Monthly Plan

We define channels, frequency, formats, calendar, tone, and monthly priorities.

3

Production and Publishing

We prepare copy, creative assets, videos, and adaptations, then schedule and publish according to the approved calendar.

4

Community and Measurement

We monitor engagement, inquiries, and performance to refine operations and improve results.

Results esperados

Greater Consistency

An active and organized presence without relying on improvised posts.

Better Community Relationships

More professional handling of comments, messages, inquiries, and opportunities.

Data-Driven Decisions

Metrics and reports that identify which content and channels perform best.

Community management is not just publishing: it means maintaining the brand’s daily presence, supporting its community, and turning activity into useful information for continuous improvement.

What Do We Need From You?

To work efficiently, we need information, access, and a clear approval process.

  • Business and communication goals.
  • Updated information about products, services, promotions, and news.
  • Access or permissions for the included social media accounts.
  • Brand identity, logo, photos, and available assets.
  • Approvals and feedback within the agreed timelines.

Is It Right for Your Business?

✔ Ideal if:

  • You need to delegate the day-to-day management of your social media.
  • You want to publish consistently and maintain a professional image.
  • You receive comments or messages that require follow-up.
  • You need content adapted to multiple platforms.
  • You want to measure progress month by month.

✖ Not recommended if:

  • You only need strategy without monthly execution.
  • You cannot provide information, access, or approvals.
  • You expect every post to generate immediate sales.

Our Advantage

Modular Service

We can combine channels, posts, Stories, videos, community support, metrics, on-site visits, and Ads according to each business.

Platform-Adapted Content

We do not simply duplicate content: formats, copy, and assets are adapted to each channel.

360° Integration

The service can be integrated with photography, audiovisual production, copywriting, Paid Media, and content strategy.

Scope del servicio

  • Management from 1 social channel to multichannel setups.
  • Weekly, monthly, or daily publishing plans.
  • Stories, Reels, Shorts, carousels, and multiformat adaptations.
  • Copywriting, editorial calendar, and hashtags according to plan.
  • Moderation, private messages, and online reputation management according to scope.
  • Reports, dashboards, competitor analysis, and recommendations.
  • Photography, filming, on-site visits, and Ads are available as add-ons or within specific packages.

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Frequently Asked Questions

What is the difference between Social Media and Community Management?

Social Media focuses on channel strategy, audiences, positioning, content, and objectives. Community Management handles day-to-day execution: publishing, scheduling, moderating, responding, monitoring, and reporting according to the contracted scope.

Which social media platforms can be included?

We can work with Instagram, Facebook, TikTok, X, WhatsApp Business, LinkedIn, YouTube, Threads, Pinterest, and Google Business Profile depending on the project.

Does the service include design, video, and photography?

The included design and formats depend on the selected plan. Video, photography, filming, and on-site visits can be added as modules or included in specific packages.

Does it include responses to messages and comments?

It can include monitoring, comment responses, private messages, and reputation management. Coverage, schedules, and number of channels are defined in each proposal.

Does it include paid advertising?

Advertising spend is not included. Management of Meta Ads, TikTok Ads, LinkedIn Ads, X Ads, or YouTube Ads can be contracted as an additional module or included in selected packages.