Service

Website Maintenance
& Support

Keep your website updated, reliable and operational with technical maintenance, backups, monitoring, bug fixes, content updates and continuous improvements.

See How We Work

What Does This Service Include?

Maintenance is adapted to your website technology, current condition and support requirements. The goal is to reduce avoidable issues, keep content current and prevent minor problems from becoming larger operational disruptions.

Technical updates, component checks and preventive maintenance.

Backups and recovery checks according to the infrastructure and plan.

Detection and correction of functional, visual and content-related issues.

Updates to text, images, sections and website content when included.

Our Work Process

1

Technical Assessment

We review the technology, hosting, available access, visible issues, integrations and critical areas.

2

Prioritization

Tasks are organized by severity: security, functionality, stability, content and improvement opportunities.

3

Maintenance

We perform updates, backups, corrections, adjustments and other tasks included in the contracted plan.

4

Follow-up

We verify the implemented changes and identify additional needs for future work.

Expected Results

Improved Reliability

A supervised and updated website reduces avoidable issues and supports operational continuity.

Lower Technical Risk

Preventive checks can identify outdated configurations, vulnerabilities and technical weaknesses.

Continuous Improvement

Your website can evolve through content, usability and technical adjustments without requiring a full redesign.

A website is not finished when it goes live. It needs maintenance to keep working as technology, content, integrations and business requirements change.

What Do We Need From You?

To maintain the website safely, we need the necessary access and context before making technical changes.

  • Website URL and a description of current issues or maintenance needs.
  • Required access to hosting, CMS, FTP/SFTP, repository or related systems.
  • Information about recent changes, integrations and critical functionality.
  • Updated materials when text, images, products or sections need changes.
  • A contact person to validate changes affecting forms, sales or key processes.

Is This Service Right for Your Website?

✔ Ideal if:

  • You already have a website and need ongoing maintenance.
  • You are experiencing recurring bugs, broken links or outdated content.
  • You need periodic content or configuration updates.
  • You want backups and preventive technical checks.
  • You need technical support without rebuilding the entire website.

✖ It is not maintenance if:

  • You need a completely new website.
  • The project requires a full redesign of architecture and interface.
  • You need major custom features outside the current structure.
  • No technical access is available for assessment or implementation.

Our Advantage

Preventive Approach

We do not only react to failures. We review critical areas to identify potential issues before they escalate.

Technical and Visual Perspective

We can review functionality, content, presentation and digital experience from the same perspective.

Clear Scope

We separate maintenance, enhancements and new development so each task has a clear objective and budget.

Service Scope

  • Initial website assessment and access review.
  • Preventive and corrective maintenance according to technology and plan.
  • Backups and checks before relevant changes when infrastructure allows it.
  • Bug fixes and minor adjustments within the contracted scope.
  • Content updates according to the selected plan.
  • Recommendations for improvements requiring additional work.

Related Services

Frequently Asked Questions

What does website maintenance include?

Depending on the plan, it can include monitoring, backups, technical updates, bug fixes, content updates, security checks, performance improvements and technical support.

Can you maintain a website that you did not build?

Yes. We first review its technology, current condition, available access, integrations and technical limitations.

Does maintenance include a redesign?

Minor adjustments can be included when agreed. A complete redesign, major new sections or structural changes are quoted as additional design or development work.

Does it include hosting and domain registration?

Not necessarily. We can maintain a site on your existing infrastructure or quote hosting and related services separately.

Can you handle urgent website issues?

Urgent incidents can be evaluated depending on severity, access and availability. Work outside the contracted plan may require a separate quote.